Effective Date: June 2026
By using the Dos Tiris website, demo forms, chat assistant, or services, you agree to these Terms of Service. If you do not agree to these Terms, please do not use our website, demo forms, chat assistant, or services.
Dos Tiris LLC provides AI dental receptionist services, lead capture tools, website chat widgets, and professional informational dental website services for dental practices.
Website services are informational and do not include patient portals, electronic health records, insurance claim systems, payment portals, or dental practice management software integrations unless separately agreed to in writing.
Mia, our AI dental receptionist, is designed to help answer common questions, collect appointment requests, and notify the dental office. Mia is not a substitute for professional dental advice, emergency care, diagnosis, or treatment. Patients should contact the dental office directly or seek emergency care when appropriate.
By voluntarily providing your contact information, you agree that Dos Tiris LLC may contact you regarding demo requests, service inquiries, customer support, onboarding, billing, account-related matters, or requests submitted through our website, demo forms, or chat assistant.
Patients using Mia communicate through the website chat. Dos Tiris LLC does not send SMS messages to patients. If a patient submits contact information through Mia, that information is sent to the dental office so the office can follow up directly.
By submitting a form or using the chat assistant, you consent to receive communications related to your request through the contact method you provide, except that Dos Tiris LLC does not send patient SMS messages.
SMS messages from Dos Tiris LLC are used only as internal lead alert notifications to authorized dental office staff who have opted in to receive those alerts.
By opting in to receive internal SMS alerts, authorized dental office staff agree to receive text messages from Dos Tiris LLC regarding website chat inquiries, appointment requests, patient contact details submitted through Mia, and urgent lead notifications.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to receive internal SMS alerts is not a condition of purchase or service.
Customers are responsible for providing accurate office information, service details, contact information, business hours, insurance information, pricing or payment details, and any other content needed to configure their website or AI receptionist.
Customers are responsible for reviewing and approving website content, chatbot responses, office information, and any other materials before public use. Dos Tiris is not responsible for inaccurate information provided by the customer.
Customers are responsible for complying with laws, regulations, professional rules, advertising requirements, privacy obligations, and patient communication requirements that apply to their dental practice.
Domain registration is not included unless otherwise stated. Domain names remain owned by the practice or business that registers them.
If Dos Tiris assists with domain setup, DNS records, or website connection, the customer remains responsible for maintaining ownership of their domain name, renewing the domain, and keeping access to their domain registrar account.
Dos Tiris offers monthly and annual service plans. By signing up for a paid plan, you agree to pay the fees shown at the time of purchase or enrollment.
Monthly plans are billed month-to-month and may be canceled at any time. Canceling a monthly plan stops future billing, but does not automatically refund amounts already paid for the current billing period.
Annual plans are prepaid and discounted. If you choose annual billing, your payment covers the full annual service term. You may cancel renewal at any time, but annual payments are not automatically prorated or refunded once service has started.
If a setup fee is waived because you selected annual billing, that waiver is based on the annual commitment. If you cancel, stop using the service, or request to end service before the annual term ends, the waived setup fee does not create a refund, credit, or account balance unless Dos Tiris agrees in writing.
Dos Tiris may offer refunds, credits, or exceptions at its sole discretion. Any refund or credit provided in one situation does not require Dos Tiris to provide the same refund or credit in another situation.
Some plans may include a one-time setup fee. Setup fees cover onboarding, website setup, configuration, customization, chatbot setup, content preparation, and related preparation work.
Setup fees are generally non-refundable once setup work has begun.
If a setup fee is waived as part of an annual billing promotion, the waived setup fee is not refundable as cash, credit, or account balance.
Website setup may include placement of an existing practice logo. If a practice does not have a logo, Dos Tiris may provide a simple text-based website logo for use on the website.
Full custom logo design, branding packages, business cards, signage, social media branding kits, and unlimited logo revisions are not included unless separately agreed to in writing.
Website plans may include a limited number of content updates per month, as described on the pricing page or service agreement. Unused updates do not roll over unless Dos Tiris agrees in writing.
Website updates generally include reasonable text edits, image swaps, service updates, hours updates, and similar content changes. Larger redesigns, new custom pages, advanced integrations, custom software features, or major structural changes may require a separate fee.
Dos Tiris may use or connect with third-party services such as hosting providers, email providers, SMS providers, payment processors, domain registrars, analytics tools, or other technology vendors.
Dos Tiris is not responsible for outages, delays, policy changes, pricing changes, delivery issues, or service interruptions caused by third-party providers.
Dos Tiris aims to provide reliable service, but we do not guarantee that the website, chatbot, notifications, hosting, or related services will be uninterrupted, error-free, or available at all times.
Temporary interruptions may occur due to maintenance, updates, internet issues, hosting provider issues, third-party service issues, or events outside our control.
Customers may not use Dos Tiris services for unlawful, abusive, misleading, harmful, fraudulent, or unauthorized purposes.
Customers may not attempt to interfere with the security, availability, or proper operation of Dos Tiris services, websites, systems, or connected tools.
Dos Tiris provides tools intended to help dental practices improve responsiveness, capture inquiries, and present information professionally. We do not guarantee a specific number of leads, appointments, patients, revenue, search rankings, or business results.
Dos Tiris may update, modify, improve, or discontinue parts of its services over time. We may also update these Terms as needed. Continued use of the website, chat assistant, or services after updates means you accept the updated Terms.
Questions? Contact us at support@dostiris.com.